Contact
Talk to a human
Pick the desk that fits. We reply within one business day, usually faster.
Support
Activation & billing
Device not activating, order reference missing, PIN reset, refund request.
support@nebulaplayer.com
Business
Resellers & partnerships
Volume activation, white-label panel access, payment terms.
hello@nebulaplayer.com
Legal
Copyright & privacy
Abuse reports, takedown notices, data deletion requests.
legal@nebulaplayer.com
Before writing
Have these ready
- · Device ID (never the device key)
- · Order reference, if you have one
- · What you see on screen, or a photo of it
Reseller programme
Activate devices for your own customers
Reseller accounts use the same panel but only see the devices they activated. You can grant trials, confirm payments and reset PINs without ever seeing another reseller’s customers.
Apply to become a reseller- 1Create a normal panel account and tell us the email address.
- 2We switch the account to the RESELLER role.
- 3Sign in and open /reseller to see only your devices.
- 4Ask us for volume pricing before your first batch.
NebulaPlayer provides player software only. We cannot help you find, buy or configure illegal content, and we will not answer such requests.